1. Introduction
At Socranotes AI ("Company", "we", "our", "us"), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use our application and website (collectively, the "Service") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Information We Collect
We collect several types of information from and about users of our Service, including:
- Personal Information: Information that identifies you personally, such as your name, email address, and account credentials.
- Usage Information: Details of your visits to our Service, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Service.
- Content Data: The content you upload, create, or input into the Service, including notes, documents, audio recordings, and other learning materials.
- Device Information: Information about your device, internet connection, IP address, operating system, and browser type.
3. How We Collect Information
We collect information:
- Directly from you when you provide it to us (e.g., registration information).
- Automatically as you navigate through or use our Service (using cookies, web beacons, and other tracking technologies).
- From third parties, such as other users who may share content with you through our Service.
4. How We Use Your Information
We use information that we collect about you or that you provide to us:
- To present our Service and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill the purposes for which you provided the information.
- To process and complete transactions, and send you related information.
- To provide and improve our AI-powered features, including the Socratic method learning tools.
- To notify you about changes to our Service or any products or services we offer or provide.
- To carry out our obligations and enforce our rights.
- For any other purpose with your consent.
5. AI and Machine Learning
Our Service incorporates artificial intelligence and machine learning technologies to enhance your learning experience. This means:
- We process your content data to generate insights, questions, and structured notes using our AI models.
- Your interactions with our AI features help improve the accuracy and effectiveness of our models.
- We may use anonymized and aggregated data from user interactions to train and improve our AI systems.
You control the content you upload, and you can delete your content at any time, though this will not remove data that has been anonymized for AI training purposes.
6. Disclosure of Your Information
We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce our rights arising from any contracts entered into between you and us.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
7. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information.
- The right to correct inaccurate personal information.
- The right to request deletion of your personal information.
- The right to restrict or object to processing of your personal information.
- The right to data portability.
- The right to withdraw consent.
To exercise these rights, please contact us using the information provided below.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers.
10. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Service. The date the Privacy Policy was last revised is identified at the top of this page. You are responsible for periodically visiting our Service and this Privacy Policy to check for any changes.
11. Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Email: info@socranotes.com